Refund policy

Returns & Refunds

Every Devoted. piece is made to order. Please review the product details and size chart carefully before purchasing.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or different from what you ordered, contact dcram@devotedclothes.com within 30 days of delivery. Please report issues within seven days whenever possible so we can investigate promptly.

Include your order number, a description of the issue, and clear photos showing the problem and garment label.

Once the issue is verified, we will arrange a replacement or refund. You will not be responsible for return shipping for a verified defect or fulfillment error.

Sizing & Change of Mind

Because our products are made to order, we do not offer returns or exchanges for choosing the wrong size or color, changing your mind, or no longer wanting the item.

If you receive a different size or color from what you ordered, contact us so we can make it right.

Return Approval

Please contact us before sending anything back. If a return is required, we will provide instructions and the correct return address.

Refunds

Approved refunds will be issued to your original payment method. Your bank or payment provider may take additional time to post the refund.

Cancellations & Order Changes

Contact us immediately if you need to cancel or change an order. We cannot guarantee changes or cancellations once production begins.

Missing Packages

If your order has not arrived by its estimated delivery date, contact us promptly so we can investigate with our fulfillment partner and carrier.

Your Rights

This policy does not limit any rights you have under applicable consumer protection laws.

Questions? Contact dcram@devotedclothes.com.