Terms of service
Last updated: September 30, 2026
About Devoted.
Devoted. is operated by Dylan H. Cram. Our online store is hosted by Shopify. These terms describe your use of our website and purchases from Devoted. By placing an order, you agree to these terms and the policies linked below.
Products and ordering
Our products are made to order and fulfilled through our production partner, Tapstitch. Review each product's description, size chart, selected size and color before ordering. Screen settings can affect the appearance of colors. Provide accurate contact, billing and shipping information and use a payment method you are authorized to use.
Prices and payment
Product prices and available discounts are displayed on our website. Applicable shipping charges and taxes are shown at checkout before payment. Prices and availability may change for future orders. If an error or fulfillment issue affects your order, we will contact you to resolve it; if we cannot fulfill the order, we will refund the payment for the unfulfilled items.
Production and shipping
Please review our Shipping Policy for production estimates, delivery information and tracking. Production and delivery estimates are not guarantees. Contact us promptly about delivery problems or an incorrect shipping address.
Returns, refunds and cancellations
Our Return and Refund Policy explains assistance for damaged, defective, misprinted or incorrect items, and restrictions on returns for sizing or change of mind. Contact us immediately to request an order change or cancellation; changes cannot be guaranteed once production begins. Nothing in these terms limits rights you have under applicable consumer protection laws.
Website use
Use our website for lawful purposes. Do not attempt unauthorized access, disrupt the website, submit fraudulent orders or misuse other people's personal information. Devoted. branding, original designs and website content may not be copied or used commercially without permission from the applicable rights holder.
Privacy
Our Privacy Policy describes how personal information is collected, used and shared.
Updates
We may update these terms by publishing a revised version on this page. The terms in effect when you place an order apply to that purchase.
Contact
For questions about these terms or an order, email dcram@devotedclothes.com or call (214) 242-1792. Include your order number for order-related questions. Contact us before returning merchandise so we can provide the correct instructions.